Rules and Restrictions

• Operating hours are daily from 8:00 am – 6:00pm. For VIP service outside of operating hours, please contact for availability and pricing.
• Availability of VIP fast-track services is limited. All reservations for arrival and departure services must be made at least 24 hours in advance.
• To cancel service, please email vip@nfsbahamas.com or call (242) 702-7347/ (242) 557-4020 (mobile). Cancellations made more than 48 hours in advance will be granted a full refund. Cancellations made less than 48 hours, but more than 24 hours will be subject to a 50% refund. Cancellations made less than 24 hours in advance will be subject to a full charge.
• Customer is responsible for providing necessary information to coordinate and deliver the fast-track service. Missed service due to incomplete, inaccurate or missing information or late arrival will not be eligible for refund.
• Customer is responsible for informing VIP Fast-Track services of any changes to original itinerary. Failure to contact and cancel the service or make necessary changes in itinerary will result in a full charge.
• Passengers are responsible for ensuring that they meet the appropriate passport, visa and health requirements.
• Customers must be at least 16 years of age or accompanied by an adult.
• VIP Fast-Track service does not include continuous care, medical assistance or dispensing of medication, assistance with meals or aid within a restroom. For customers with disability-related needs, please inform VIP Services in advance.
• Passengers must comply with any direction or instruction by LPIA or NFS personnel or other security personnel and all applicable security, customs and immigration regulations imposed on passengers.
• VIP Fast Track and its respective partners accept no liability for losses, delays or disruptions incurred as a result of incorrect information supplied by the passenger or a third-party arranging service on behalf of the passenger or third party acts or omissions including airlines, security, Customs, Immigration, baggage handlers or third party arranging service on behalf of the passenger.
• Price does not include baggage porter. Bags are subject to a service charge of $5 per bag.
• Price does not include VAT of 10%.
• U.S. Customs and Border Protection restricts fast-track service through the queue. The VIP concierge will meet guests at the end of the queue after U.S. Pre-Clearance.